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入門指南Odoo 19 Discuss：分清頻道、內部備註與客戶訊息
以溝通選擇表、外部標記提醒及官方預設回覆路徑，協助團隊在 Odoo 19 保留上下文並核對收件人。
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入門指南Odoo 19 Helpdesk：選擇受理渠道與解決準則
比較電郵、網站表格及已設定即時聊天的受理方式，提供虛構工單交接例子及故障排查清單。
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入門指南Odoo 19 Project：選擇可執行的專案交付方式
先訂立任務負責人、驗收證據及前後依賴，再決定 Odoo 19 專案是否需要甘特圖、工時表或自動化。
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入門指南Odoo 19 Studio：先判斷費用、資料模型與權限再客製
以服務申請流程判斷何時用 Studio，說明 Standard 升 Custom、群組存取與記錄規則，附自動化設計及驗收邊界。
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